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FAQ’s
What are the services offered by Tailored Tales for Kids?
We offer personalized storybooks for kids. We use the information provided by the customer and create a unique storybook. We also offer MP3 files that are created using text-to-speech software.
How long will it take to create my storybook?
The process usually takes up to 2 business days.
How will I receive my storybook?
Your storybook will be sent to your email address as a PDF file with an MP3 file attached.
Can I change the storybook after placing my order?
Unfortunately, we cannot change once the order is placed. Please ensure that all the information is correct before placing your order.
Are the storybooks secure?
Our secure website uses industry-standard encryption technology to protect your data.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal.
What is the return policy?
We cannot offer returns or refunds due to the personalized nature of our products. However, if you are unhappy with the product, please contact us, and we will do our best to address your concerns.
Will my storybook be printed and shipped?
No, the storybook will be sent to your email address in a PDF file with an MP3 file attached.
Is there a minimum age for ordering?
No, there is no minimum age for ordering.
Can I order more than one storybook?
Yes, you can order multiple storybooks at once. Each storybook will need to be ordered separately.
How do I contact customer service?
You can contact us via email, phone, or our contact form. More on this page
Can I cancel my order?
Unfortunately, once an order has been placed, we are unable to cancel it. However, if you are unsatisfied with your purchase, we will do everything possible to make it right. Please reach out to our customer support team, and we’ll be happy to assist you.
Do you offer discounts of promotions?
Yes, we offer promotions and discounts from time to time. Please check our website or social media pages for the latest offers.
Are the storybooks available in other languages?
Currently, our storybooks are only available in English. However, we are looking into adding other languages in the future.
Personalized Stories
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